Privacy Policy

StudyIsle Education Pvt. Ltd. ("StudyIsle", "we", "us") is committed to protecting your personal data. This policy explains what information we collect, how we use it and your rights under applicable law including India's Digital Personal Data Protection Act 2023.

By using our website, booking a session or accessing any of our services, you agree to this Privacy Policy. If you do not agree, please do not use our platform.

• Full name, email address and phone/WhatsApp number (via contact and booking forms)
• Academic details — board, grade, subjects and goals
• Session preferences and any messages you send us
• Payment details when enrolling in paid courses (processed via third-party payment gateways)

• Device and browser type, operating system
• IP address and approximate location
• Pages visited, time spent and links clicked
• Referral source (how you arrived at our website)

• If you sign in via Google or any third party service, we may receive your basic profile information
• Psychometric assessment results from our assessment partner (EduMilestones)

We use your personal data only for the following purposes:

• To confirm and schedule your booked sessions (demo classes, counselling)
• To match you with the right tutor or counsellor
• To send session reminders and follow-ups via WhatsApp or email
• To send study resources, newsletters or promotions (only if you have opted in)
• To improve our platform and personalise your experience
• To comply with legal and regulatory requirements

We share your data only in the following limited circumstances:

• Tutors and Counsellors: Your name, grade and subject details are shared with your assigned tutor or counsellor to prepare for your session.
• Payment Processors: Billing information is handled securely by our payment gateway partners (e.g. Razorpay). We do not store card details.
• Assessment Partners: If you take a psychometric test, your results are shared with our assessment platform to generate your report.
• Legal Requirements: We may disclose information if required by law or a court order.

We never sell, rent or trade your personal information to any third party for marketing purposes.

We use cookies to make our website work properly and to understand how visitors use it.

• Essential cookies: Required for the website to function — login, form submissions, session management.
• Analytics cookies: Help us understand traffic patterns (e.g. Google Analytics). Data is anonymised.
• Preference cookies: Remember your settings and preferences across visits.

You can disable cookies in your browser settings. Note that some features may not work correctly if cookies are disabled.

Your data is stored on secure servers located in India. We use industry-standard encryption (SSL/TLS) for all data transmitted between your browser and our servers.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion at any time.

Under India's Digital Personal Data Protection Act 2023 and applicable law, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Withdraw Consent: Opt out of marketing communications at any time
• Grievance Redressal: Raise a complaint if you believe your data rights have been violated

To exercise any of these rights, email us at islestudy@gmail.com. We will respond within 30 days.

StudyIsle serves students including those under 18. Where a student is a minor, we require a parent or guardian to provide consent before we collect or process their personal data.

If you believe we have collected data from a minor without proper consent, please contact us immediately and we will delete it promptly.